With the local Sim card, the mobile network option is set to Prime, which apparently is specific to Italy. Since I thought that might be the problem, I removed the Sim card and set the mobile network option to Global. After doing that, the signal strength indicator says SOS only (emergency).

At this point, I am wondering if the phone needs the original Sim card to activate all functions or if there is some setting that needs to be changed. We have a second Blackberry here so I can swap in the Verizon/Vodafone card to see if that works.

I contacted Verizon to be sure everything is properly activated at their end and they assured me that it is.

All suggestions greatly appreciated a.s.a.p. since we will be here for only a few more days.

Thanks.

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